Website Returns Policy
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
You may return most new, unopened non firearm items within 5 days of delivery for a full refund less shipping costs. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Website Firearm Returns
If you purchase a firearm through our website and you have not transferred the firearm into your name it may be returned within 5 days of delivery for a full refund less shipping costs. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Returns from Sales Channels ex. Gunbroker, Gunsamerica, Ebay etc..
If you purchase a firearm/item through one of our other sales channels and you would like to cancel or return the firearm/item you may subject up to a 20% restocking fee depending upon the reason. Gunbroker considers all sales final and a binding contract. Which means they will not return our listing fees when you purchase a firearm/Item. If the cancellation or return is a result of our error we will wave restocking fee and pay for return shipping. __________________________________________________________________________________________________________
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.